VAC or Value Added Communications Inc., offers inmate calls with its cutting edge call technology, in order that inmates of correctional institutions can remain in touch with their loved ones. They have a very high quality networking and telecommunication solutions for inmate calls.
They provide Focus 100 which is a fully automated mode of making inmate calls which are ideally suited for large jails. There are very easy voice prompts which helps the inmate as well as the called party so that there is no need of any risky live operator intervention. The prompts are made both in English and Spanish in order that the all the inmates can understand the language. The name of the inmate is recorded in the PIN and is used in the beginning of the conversation on all the calls. This helps to reduce the chances for message passing through the name recording window.
The system provides all details such as the name of the inmate, the type of call, the charge, and jail name and so on and the called party can accept or reject all calls. If there is any monitoring or recording, this information is also sent to the called party.
Safety aspects of institutions are not compromised by the VAC Inmate calls, due to its features like search capabilities, unique reports and also recording facilities. They also offer inmate ID controls whereby it is possible to add incentives to inmates for their good behavior or penalize them for bad behavior. The revenue for the jail can also be enhanced, as suspended calls can also be allowed through this VAC inmate calls.
The access is password protected too, and the jail authorities have the privilege of recording or locating details of any calls to the numbers. With the help of the playback section, any conversation can be replayed and marked and with the notes feature, additions can be made to a recorded file. They also provide protection to the inmate calls, through their attorney privilege feature, which bars the recording of inmate calls made to their lawyer.
They provide Focus 100 which is a fully automated mode of making inmate calls which are ideally suited for large jails. There are very easy voice prompts which helps the inmate as well as the called party so that there is no need of any risky live operator intervention. The prompts are made both in English and Spanish in order that the all the inmates can understand the language. The name of the inmate is recorded in the PIN and is used in the beginning of the conversation on all the calls. This helps to reduce the chances for message passing through the name recording window.
The system provides all details such as the name of the inmate, the type of call, the charge, and jail name and so on and the called party can accept or reject all calls. If there is any monitoring or recording, this information is also sent to the called party.
Safety aspects of institutions are not compromised by the VAC Inmate calls, due to its features like search capabilities, unique reports and also recording facilities. They also offer inmate ID controls whereby it is possible to add incentives to inmates for their good behavior or penalize them for bad behavior. The revenue for the jail can also be enhanced, as suspended calls can also be allowed through this VAC inmate calls.
The access is password protected too, and the jail authorities have the privilege of recording or locating details of any calls to the numbers. With the help of the playback section, any conversation can be replayed and marked and with the notes feature, additions can be made to a recorded file. They also provide protection to the inmate calls, through their attorney privilege feature, which bars the recording of inmate calls made to their lawyer.
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