Friday, 15 January 2010

How Much Time Does It Take To Order New Business Phone Lines Installed?

By Alex Tipu

When we talk about telephone lines, we mostly imagine their connection just with telephones. However, this is not the case, because telephone lines are used for many other purposes rather than just for telephony. They are used with fax machines, broadband, CCTV as well as alarms.

Openreach, which is a division of BT group, is responsible for the telephone infrastructure in the UK. All the communication providers in the UK for installing and maintaining the telephone lines use Openreach. Communication providers can be consulted for getting a business telephone lines.

There are a few large players, when it comes to communication providers, and hence, there is a lot of competition, which offers the consumers the benefit of competitive prices. Generally, the cost of your telephone line would depend upon the type that you are getting installed. The time that each communication provider takes in installing a line and processing the telephone line order also depends upon the kind of telephone line you are getting.

All the communication providers that have a relationship with Openreach, have identical lead times for the installation of all the new telephone lines. The whole installation process, from the point of order until the time the line is ready to use, is managed by the communication provider. The communication provider regularly updates the customer about every installation stage.

When you get one business line installed, the communications provider also gives you the option to have multiple lines installed. This helps you in saving on the total costs incurred on the installation of the phone line. In addition, you can also make use of the free broadband that many communication providers offer to provide for free on the installation of a business phone line.

All you need to do is to visit the website of the communication provider, and book an engineer if you want them to install a business phone line for you. There is plenty of information available for you about CCTV, alarm, fax, or any other thing that you may wish to install.

At the very first stage of business-telephone line installation is to place an order for it. The order is confirmed on the BT Openreach gateway after an engineer from the communication provider checks it. The time taken for installation of business telephone lines at this stage varies from one provider to another.

Once your order is accepted, you get a reference number in the confirmation email. Then comes the installation stage, you will get a call form the communication provider to set an appointment for the engineer, so he can come, and install the line. The whole process may take some time depending upon the type of line that you are getting, an ISDN line may take a little more time than the rest. When you are comparing different communication providers, it is very important to consider the line rentals, and plans. Every communication provider has his or her own different features for small as well as large businesses.

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